Give your equipment the protection it deserves, with simple, transparent insurance tailored to your needs.

We’ve chosen to partner with Estaly, a specialist insurance partner, to offer you tailored protection for your purchases.

Together, we believe in modern insurance, with no small print and no nasty surprises.

Whether you want to protect your equipment against accidental damage, theft or extend your warranty, we offer solutions that are tailored, comprehensive and affordable. These insurance products are designed to give you the peace of mind you deserve – and that you’ll love!

Estaly, the first insurance you’ll actually love

Estaly is a new way of looking at insurance: simple, clear and designed around you.

Your equipment stays protected throughout its lifetime, without stress or hassle.

• Simple and tailored: Fully transparent, tailored cover with no hidden clauses or nasty surprises.
• Peace of mind: Whether it’s an accident, breakdown or theft, the solution is fast and effective.
• Ultra-fast handling: Claims are processed in under 10 minutes by the customer service team based in France.
• Easy repairs and replacements: Estaly works directly with us so you can get repairs or replacements quickly and effortlessly.
• Comprehensive cover: The insurance can cover breakage, theft, oxidation and breakdowns. We also offer extended warranties to prolong the life of your devices.
• Highly competitive prices: So you can protect your equipment without breaking the bank.

What happens if you need to make a claim?

With Estaly, making a claim is quick and easy. Here are the steps to get support without the hassle:

1. Report your claim in 2 minutes: Go to Estaly’s website to declare your claim. A few clicks are all it takes to start the process.
2. Claim processed in under 10 minutes: Once your claim is submitted, Estaly reviews your situation and finds a solution in under 10 minutes. This may include a repair, an on-site intervention or a replacement of the equipment.
3. You pay nothing, Estaly handles everything: Once the service has been carried out, HomeCineSolutions is paid directly by Estaly. You don’t have to pay a thing!

Answers to frequently asked questions

What is accidental damage?

Accidental damage is an unforeseen incident that damages your device. This can include drops, impacts, or any other unexpected event that damages your equipment.

How do I prove a theft?

In the event of theft, you must provide a copy of the police report you filed. These documents allow Estaly to process your claim quickly.

What should I do if I sell my device?

Estaly insurance is not transferable if the device is sold or given away. However, you can cancel your contract or take out new insurance for your future purchases.

What should I do if I move house?

If you move, no changes to your insurance contract are required. Your cover remains valid everywhere, as long as you keep the device.

And if I change my mind?

You have a 30-day cooling-off period after taking out the insurance. After this period, you can cancel your contract in just a few clicks, directly from your Estaly account.

Who can take out this insurance?

Any adult living in mainland France, Martinique or Guadeloupe who has bought a product from HomeCineSolutions can take out Estaly insurance. The insurance must be taken out within 30 days of purchase.