Frequently asked question

How long do I have to return my product?

You have 14 days after receiving your order to declare your intention to return the product. You then have an additional 14 days to return it to us.

To return it to us: the return will be at your expense. Only products in perfect condition, with all their accessories, in their original packaging will be accepted. Remember to declare the value of the returned product to your carrier and opt for adequate insurance.

Please note that if you refuse a product during shipping, the round trip shipping costs will be at your expense, since by doing so you are depriving yourself of the legal 14-day trial period.

The Hamon law clearly states: “Consumers must wait for the receipt of their goods in order to exercise their right of withdrawal.”

Topic :Refund

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